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Critical Air has a 4 decade history of training, since its inception in 1961 as McNeall Air Conditioning.
Some of our people practices that really make a difference are:
- Policy of hiring Honours Engineering graduates, backed by a comprehensive training regime.
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The best thinking is applied to your system. |
- Full time service Training Coordinator with a significant training facility expansion underway. Assessed competency levels for each technician and each job.
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Reliable maintenance and efficient troubleshooting.
Confidence that your technician is on top of the game. |
- Allocated Service Technician – The same service technician that does your preventative maintenance will also do any corrective maintenance, unless unavoidable. Even if the primary technician cannot attend, there is a designated second and third backup for your site.
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Quick diagnosis of problems by a technician familiar with your site.
Convenient and effective communication. |
- Project Management is undertaken by staff with a commissioning and maintenance background and are always looking beyond the project. The Project Coordinator you deal with is also your Comissioning and Validation Supervisor and also your Service Supervisor for any warranty issues.
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You always know who to talk to.
You do not get affected by internal handovers.
The job is done from the start with the end in view. |
- Long term retention of top-line staff.
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Less hassle and communication barriers with staff turnover.
Quick diagnosis of problems by a technician familiar with your site. |
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